n8n ai

If you want to add the flow to your Salla store, contact us: [email protected]

متجر تجريبي · Salla · n8n

How an abandoned cart gets recovered

Pick a customer story and press play. The dot follows one cart through the system; the panels show the clock, what the customer receives, and how the cart's row in the Google Sheet changes.

Salla store n8n Designer n8n engine Google Sheets Brevo email WhatsApp OpenAI agent
Order placed at any step → Recovered · Salla order.created + 5-minute order check event 1 hour no click in 2h sent no WhatsApp sent customer replies 3 days, no order clicked (a click on any message counts) 24h 3 days unused Cart abandonedSalla event Cart capturedrow in Google Sheet Email 1tracked link Clicked? WhatsAppapproved template AI shop agentproducts · orders Email 2fallback channel Final wait3 days Link clickedno order yet RCVR5 coupon5% · personal code Coupon expiresnot used Failedreason saved Recovered ✓channel credited
Order placed at any step → Recovered Salla order.created + 5-minute order check event 1 hour no click in 2h customer replies clicked (a click on any message counts) no WhatsApp sent sent 24h 3 days 3 days, no order unused Cart abandonedSalla event Cart capturedrow in Google Sheet Email 1tracked link Clicked? WhatsAppapproved template AI shop agentproducts · orders Email 2fallback channel Final wait3 days Link clickedno order yet RCVR5 coupon5% · personal code Coupon expiresnot used Failedreason saved Recovered ✓channel credited
The engine checks the sheet every 5 minutes and runs whatever step is due. An order at any point stops the sequence and marks the cart Recovered.

Clock

T + 0h

Cart abandoned

What the customer sees

Google Sheet · Carts row

status
next_action
last_channel
result

Clicks are tracked

Every link goes through n8n first, which logs the click and its channel, then sends the customer straight to their Salla checkout.

One WhatsApp number, two jobs

The same number sends the reminder and receives replies. Replies go to the AI agent, which knows the customer's cart or order, the catalog, and the shipping and returns policy.

Everything is in one sheet

Each cart is one row in the Carts tab, every event is logged in Activity Log, and the Summary tab shows the recovery rate and revenue by channel.